Frequently Asked Questions

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Need help with website development, design, or hosting? We've got answers to your most common questions.

General

What is Kart Technologies Limited?

Kart Technologies Limited is a technology company providing a range of digital services, including website hosting, web development, app development, eCommerce solutions, and SEO services. Our mission is to help businesses establish and optimise their online presence.


What services do you offer?

We offer a variety of services, including:

- Kart Wordpress: Managed WordPress hosting and development.

- App Development: Custom mobile and web application development.

- eCommerce: Tailored online store development.

- Web Design: UI/UX and front-end design services.

- Hire a Developer: On-demand dedicated development services.

- Website Hosting: Secure and scalable hosting solutions.

- Kart Flex: Flexible development and hosting packages.

- SEO Setup: Search engine optimization for better rankings.

- Migration: Website and application migration services.


3. How can I contact Kart Technologies Limited for inquiries?

You can reach us via email at info@kart.dev. For urgent inquiries, you can also use the contact form on our website.


Services & Features

What is Kart Wordpress, and how does it work?

Kart Wordpress is our managed WordPress hosting solution that ensures your website runs smoothly, securely, and efficiently. We handle all technical aspects, including updates, security, and performance optimization, so you can focus on your business.


Do you provide custom web development services?

Yes, we offer full-stack web development services tailored to your business needs. Whether you need a simple website or a complex web application, our expert developers can build it for you.


Can I hire a dedicated developer through Kart.dev?

Yes, our Hire a Developer service allows businesses to access skilled developers for specific projects or ongoing support. This is ideal for companies that need technical expertise without hiring in-house.


What is Kart Flex, and how can it benefit my business?

Kart Flex is our flexible development and hosting package that allows businesses to scale their resources based on their needs. This ensures you only pay for what you use, making it cost-effective and adaptable.


Do you offer SEO setup services?

Yes, our SEO setup service includes keyword research, on-page optimization, technical SEO improvements, and recommendations to help improve your website’s visibility on search engines.


What is included in your website migration service?

Our migration service includes transferring your website from one hosting provider to another, ensuring minimal downtime and no data loss. We also handle database migration, SSL setup, and domain configuration.


Pricing & Payment

How much do your services cost?

Pricing varies depending on the service and scope of work. Please refer to our Terms of Services or contact us for a custom quote.


What payment methods do you accept?

We accept major credit and debit cards, bank transfers, and PayPal. All payments will be made via Stripe Services including Apple Pay, Google Pay, Visa Debit, and Mastercard. For enterprise clients, we may also offer invoicing options.


Are there any hidden fees?

No, we maintain transparency in our pricing. Any additional costs will be clearly communicated before the project starts within our Terms of Service.


Do you offer refunds or money-back guarantees?

Refund policies vary by service. Please review our Terms of Service or contact us for specific details regarding refunds.


Technical & Hosting

What types of hosting solutions do you provide?

We offer a variety of hosting solutions, including shared hosting, VPS hosting, dedicated servers, and cloud-based hosting. Our solutions are designed for performance, security, and scalability.


Do you offer domain registration services?

We do offer domain registration services; we are a Nominet partner and registrar for all TLDs.


Can I modify my hosting plan later?

Yes, you can upgrade or downgrade your hosting plan at any time to accommodate your business growth and traffic needs.


How do you ensure website security?

We implement industry-leading security measures, including SSL encryption, regular backups, DDoS protection, firewalls, and malware scanning to keep your website safe.


Account & Support

How do I create an account with Kart Technologies Limited?

To create an account, visit our website and sign up with your email address. You will receive a confirmation email to activate your account.


What should I do if I forget my password?

Click on the Forgot Password link on the login page and follow the instructions to reset your password.


How can I request technical support?

You can contact our support team via email at support@kart.dev or submit a ticket through our online support portal.


Do you offer 24/7 customer support?

Currently, our support team operates during standard business hours. However, 24/7 emergency support is available for critical issues.


Legal & Policies

Where can I find your Terms & Conditions?

You can view our Terms & Conditions on the footer of every page.


How is my data protected under your Privacy Policy?

We take data protection seriously and comply with all relevant privacy laws. Our Privacy Policy (Footer of every page) details how we collect, use, and protect your data.


Do you comply with GDPR and other data protection laws?

Yes, we comply with GDPR and other applicable data protection regulations. Users have the right to access, modify, or delete their personal data.


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